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St. Thomas • Friendly IT

Tech help that's local — and gets it done.

For homes and businesses: Wi-Fi, laptops, printers, networking, cybersecurity, cloud (AWS/Azure), device management, websites & apps.

Serving St. Thomas and nearby areas.

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Ayo Mac — NHD Tech
About NHD Tech

Hi, I’m Ayo Mac.

Some also call me Mr. Mac — a CompTIA Certified Secure Infrastructure Specialist (A+, Network+, Security+) with years of experience helping people with tech at every level. I’ve worked on everything from home Wi-Fi and smart devices to enterprise-grade systems that keep businesses running smoothly.

What I really enjoy is making technology feel simple and stress-free. Some days that means patiently helping a senior set up their first tablet, and other days it’s walking senior management through a secure cloud migration. No matter who I’m working with, my goal is the same: explain things clearly, solve problems quickly, and make sure you feel confident with your tech.

Home IT Services

Friendly tech help for your home and home office. Clear, simple pricing.

Flat Service Call

$150 per visit • up to 1.5 hrs

Troubleshooting, setup, training — in-home or remote.

Computer & Laptop

  • Repair & tune-up: from $120
  • Custom PC build setup: from $200

Wi-Fi & Networking

  • Router/mesh setup & optimization: $150
  • Wired networking setup: from $200

Printers & Fax

Setup & troubleshooting: $120

Smart Home Setup

$150 flat

TVs, cameras, locks, thermostats, voice assistants.

Home Office Setup

From $400

PC, printer, networking, email/365 — end-to-end setup.

Extra On-Site Time

$100/hr after included time

Ready to book?

Tell us what you need and pick a time.

Get Help Now

Business IT Services (One-Time / Project)

Professional IT help without a monthly contract. Perfect for small businesses and offices.

Hourly Support

$150/hr • 1 hr min, then billed in 30-min

Remote or on-site (local). Clear scope before work begins.

Office Networking

  • Router/switch/AP setup & optimization
  • Small office cabling & device labeling
  • Wi-Fi coverage planning

Printers & Devices

  • Printer/fax install & troubleshooting
  • VoIP/phone setup
  • Scanners & peripherals

Workstations

  • New PC & laptop deployment
  • Profile migration & app installs
  • Email/365/Google setup

Security Baseline

  • Passwords & MFA rollout
  • Basic hardening & policy setup
  • Email security (phishing protection)

Cloud Setup

  • AWS & Azure basic configuration
  • Storage, permissions, cost guardrails
  • Light migrations & integrations

Larger Projects

Migrations, websites, or software builds can be custom-quoted to fit your scope and timeline.

Request Business IT Help

Tell us what you need. We’ll scope it and get you scheduled.

Get Help Now

Managed IT Plans

Remote-first IT care with optional on-site support when you need it.

Basic

From $500/mo

  • Remote help desk (Mon–Fri)
  • Monitoring & patching
  • Antivirus protection
  • Microsoft 365/Google support
  • New device onboarding & MFA
  • Vendor liaison (ISP/VoIP/printers)
  • SLA: 4h response • business hours

On-site available as hourly add-on or pre-purchased blocks.

Standard

From $1,200/mo

  • Everything in Basic
  • EDR + email security
  • Intune/MDM device management
  • Backup monitoring (endpoints & SaaS)
  • Network & Wi-Fi management (remote)
  • User lifecycle (onboard/offboard)
  • SLA: 2h response • extended hours

Includes 2 on-site hours/month for local clients.

Premium

Custom pricing

  • Everything in Standard
  • 24/7 monitoring & critical response
  • Advanced firewall/security management
  • Log/SIEM integrations
  • Compliance hardening & audit prep
  • IR readiness + larger on-site bundle
  • SLA: 1h response • 24/7 critical

Priority on-site response & custom coverage.

Add-ons: after-hours coverage • extra on-site blocks • office build-outs • security training • website/app support • cloud cost optimization.

What local clients say

“Our office phone system was down and we had no network maps. NHD Tech traced the issue quickly and kept us running — zero disruption.”

— Local Business Client

“I thought I needed a new laptop. NHD Tech fixed it in one visit. Honest and reliable.”

— St. Thomas Resident

Get Help — Fast & Friendly

Tell us what’s going on and we’ll take it from there. You can also call 226-577-7360.

Find us in St. Thomas

Local service area — pick-up or drop-off available.

FAQ

Quick answers to common questions from homes and small businesses.

Do you offer on-site and remote support?

Yes. Most issues are fixed remotely. On-site visits are available locally and can be booked as needed.

How much is a home service call?

A flat $150 per visit (up to 1.5 hours). Extra time is $100/hr.

What’s your business hourly rate (non-managed)?

$150/hr (1-hour minimum, then billed in 30-minute increments).

Do you help seniors and non-technical users?

Absolutely. We specialize in patient, plain-English support for all comfort levels.

Which areas do you serve?

St. Thomas, London, Port Stanley, Aylmer, Tillsonburg, Woodstock, Komoka, and Kilworth.

Do you support Microsoft 365, AWS, and Azure?

Yes—email/admin, device management, security hardening, and basic cloud setup/optimization.

Can I drop off a device?

Yes—St. Thomas, Ontario. Pick-up/drop-off by appointment. Use Get Help Now to schedule.

Response times / SLA?

Home & one-time business work is scheduled ASAP. Managed clients receive priority response per their plan.

What kinds of projects do you take?

Networking (Wi-Fi, wiring, switches), printers/VoIP, new workstation setups, security baseline (MFA, policies), and cloud setup. Larger projects (migrations, websites, apps) are custom-quoted.

How do I book?

Click Get Help Now to submit a request, or call 226-577-7360.